Privacy Policy
Your privacy matters to us. This policy explains how Ephyrosquavina collects, uses, and protects your personal information when you use our financial consultation services.
Last Updated: August 19, 2025
Information We Collect
Personal Information
We collect information you provide directly when using our consultation services or contacting us:
- Contact details including name, email address, and phone number
- Financial information relevant to our consultation discussions
- Communication preferences and consultation history
Usage Data
We automatically collect certain information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
We use collected information to provide and improve our consultation services:
- Delivering personalized financial planning consultations
- Communicating about appointments and service updates
- Improving our services based on client feedback and usage patterns
- Complying with legal obligations and protecting our legitimate interests
Legal Basis for Processing
Under Australian Privacy Principles and applicable privacy laws, we process your information based on:
We process your data on the basis of consent and legitimate business interests: Your consent for consultation services and our legitimate interest in providing quality financial guidance
Information Sharing
We do not sell personal information. We may share information in these limited circumstances:
- With service providers who assist in delivering our consultation services
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Cookies and Tracking
We use cookies and similar technologies to enhance website functionality and analyze usage patterns.
For detailed information about our cookie practices, please review our Cookie Policy
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information in certain circumstances
- Objection to processing for direct marketing purposes
- Complaint to the Office of the Australian Information Commissioner
Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically maintained for seven years after the end of our service relationship.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
Policy Changes
We may update this privacy policy periodically. We will notify you of significant changes through email or prominent website notices.
Questions About Cookies
For privacy-related questions or to exercise your rights, contact us at info@ephyrosquavina.com or +61 7 4635 1912.